Responsible gambling

We prioritize the well-being of our guests, ensuring that everyone can enjoy their time at the casino while maintaining control over their gaming habits.

To support responsible play:

1. Deposit Limits: Set limits on deposits to prevent excessive spending.
2. Self-Exclusion: Temporarily or permanently exclude yourself from playing by contacting us.
3. Time-Outs: Take a break from gaming with our time-out options: 24 hours, 7 days, or 30 days.
4. Session Reminders: Receive notifications to track your session and stay in control.
5. Reality Check: Get reminders about the amount of time you've spent playing.

For additional support:

• Visit the player services desk for more information on responsible gaming tools
• Contact a customer service representative
• Use our mobile app to access resources and track your progress

We believe that entertainment should be enjoyable, not overwhelming. If you're concerned about your or someone else's gaming habits, please contact the following organizations:

• ConnexOntario Gambling Help
• Responsible Gaming Council (RGC) resources on-site
• Problem Gambling Institute of Ontario (PGIO)
• Gamblers Anonymous meeting information available at player services

The Great Blue Heron Casino is committed to creating a safe and enjoyable gaming environment. Let's play responsibly!