Privacy Policy

At The Great Blue Heron Casino, we understand that our guests entrust us with their personal data when they create an account or participate in our rewards program. Our goal is to respect and protect your confidentiality while providing a secure gaming experience.

Collection of Personal Data

To offer you the best services and improve user experience on our website and at our casino property, we collect information that includes but is not limited to:

• Full name
• Date of birth
• Contact details (email address, phone number)
• Government-issued photo ID for age verification
• Interac document verification information

How We Use Your Data

Your data will be used solely to facilitate your gaming experience and interaction with our website. This includes managing your account, offering personalized services like promotions, rewards points, and event invitations.

Security Measures

We implement robust security measures to safeguard the confidentiality of any personal information we collect:

• SSL Encryption: All online transactions are secured using 256-bit Secure Sockets Layer encryption.
• Data Storage: Your data will be stored in our secure database accessible only by authorized personnel with necessary clearance and authentication procedures.

Sharing Data

We do not share your personal data outside The Great Blue Heron Casino network without explicit consent, except:

• For purposes of fraud detection or prevention
• Compliance with laws requiring disclosure

Access to Personal Data

Guests can access their account information at any time by logging into our website. In case you encounter difficulties accessing this information, please contact us via one of the methods listed below.

Retention Period for Personal Data

We retain personal data only as long as it's necessary and relevant to maintain active accounts or comply with applicable regulations. When no longer required, we securely erase any stored records.

How We Update Our Privacy Policy

Please note this document is subject to updates based on legislative changes or when improvements are made in our security practices. You will be notified of updated terms if there's a material change that affects how your data may be used.

To maintain transparency and control over the handling of your personal information, we encourage you to familiarize yourself with all sections included above.