Terms and conditions

These Terms and Conditions ("Agreement") govern your use of The Great Blue Heron Casino and our services, including but not limited to gaming and rewards programs. By accessing or using our services, you agree to be bound by the terms and conditions set forth below.

Legal Status

The License Number is (Land-based charity casino operating under Ontario Gaming License) issued by the Alcohol and Gaming Commission of Ontario (AGCO). We are authorized to operate in Ontario, Canada.

Registration and Login Process

To register for our services, you must provide required information, including but not limited to your name, date of birth, and government-issued ID. You agree to verify your identity through Interac document verification service. Your account will be activated upon successful completion of the registration process.

Games and Software Providers

Our games are provided by reputable software providers, including Konami Gaming, Scientific Games, Aristocrat Gaming, IGT (International Game Technology), and Everi Gaming. We reserve the right to modify or remove games at any time.

Bonuses and Promotions

We offer various bonuses and promotions, which may include but not be limited to free play credits, bonus spins, and reload bonuses. These offers are subject to specific terms and conditions, including wagering requirements and expiration dates.

VIP and/or Loyalty Program

Our loyalty program, The Great Blue Heron Casino, rewards players for their gaming activity and allows them to accumulate points redeemable for various benefits. You can access your account through our mobile app or online platform.

Payment Methods and Banking Terms

You agree to comply with all applicable laws regarding payment methods and banking terms. We reserve the right to modify or add new payment options at any time.

Key Terms and Conditions

These General Bonus Terms and Conditions apply to all bonuses and promotions offered by us:

• Free play credits have no wagering requirements.
• No maximum bet restrictions on bonus play.
• Promotional credits expire 30 days from issuance.
• Cannot be exchanged for cash directly.

Deposit Limits

We encourage responsible gaming practices. You can set voluntary deposit limits, which may include but not be limited to daily, weekly, or monthly limits.

Withdrawal Limits

No maximum withdrawal limit applies, except that winnings over $10,000 require ID verification and may be issued via cheque.

Account Restrictions

• One account per person.
• Account sharing prohibited.
• Self-exclusion options: 6 months, 1 year, 3 years, or lifetime.

Security and Fair Play

We maintain secure online account management through SSL encryption (256-bit). We conduct regular audits by the Alcohol and Gaming Commission of Ontario (AGCO) to ensure fair play and compliance with applicable laws.

Mobile and Technical Features

Our mobile app is available for iOS and Android devices, offering digital rewards card access, account management, and promotional tracking features.

Advantages and Disadvantages

We are committed to providing a responsible gaming experience, with features such as 24-hour accessibility, over 500 games, and a rewards program connecting 12 Ontario properties.

Changes to Terms and Conditions

We reserve the right to modify or add new terms and conditions at any time. Your continued use of our services constitutes acceptance of these changes.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict-of-laws principles.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth above.